Friendly and super helpful staff who know a lot about the area. the pool here is fantastic, and there's parking right outside 🏊‍♂️.

Modern and relaxing place, I appreciated amiable personnel.

All in all our stay was very pleasant, nothing to complain about. Would definitely go back, the hotel was exceptionally clean, and location close to the sea was absolutely perfect and excellent. The staff helped with everything.

A fridge, climate control, and TV with satellite channels were available in my studio. The bedroom was comfy and had a lovely private bathroom❤

The staff here were incredibly friendly and provided us with great recommendations, and the location is ideal, close to restaurants, local tavernas, and bars in the west of Crete.

only 10 min walk to downtown. worth its 3 stars.

Cozy rooms with sweet decorations, affordable prices, and a super comfy bed. the staff here are top-notch! 🌟

This place is incredibly clean and excellent in every aspect.

The value for money at Crystal Bay was excellent, with a modern and stylish room that was impeccably clean. The hotel's location was perfect, just a short walk from the beach and close to the town center. The staff were incredibly friendly and welcoming throughout my stay.

More breakfast choices would have made the experience even better.

Enjoyed our stay with nice rooms and a clean pool. the staff were friendly and helpful during our time here. We also had a great time relaxing at the nearby Elvetia bar 🍹.

I had a really great stay at this hotel. the value for money was excellent, especially considering the prices of other hotels in the area. Secondly, the attention to detail was impressive - the rooms were clean, new, and had wonderful views. Plus, the comfy bed and necessary amenities made my stay very comfortable. Lastly, the location along the promenade was perfect, with easy access to all the restaurants.

Everything was fine, nothing to complain about.

Our room was upgraded to a better one without any extra charges. The pool was fantastic and the view from the balcony was perfect for evening relaxation. The room was clean and modern with all necessary amenities. The location was great with plenty of nearby restaurants and shops.

Staff friendly, clean modern room, nice balcony, plenty of nearby parking, perfect location for exploring east Crete.

Nothing could have been better.

This hotel was great for a budget stay - good value for money and reasonable prices. The location was fantastic, as it was just a short walk to the beach and there were plenty of local tavernas and bars to explore in the evenings. The rooms were clean, modern, and had all the necessary amenities. The highlight was the pool and sea view, it was a lovely place to relax and unwind after a day of exploring the nearby beaches on the west side of the island.

All in all, everything was ok during my stay.

We had a great stay at a lovely hotel close to the seafront tavernas and bars. the rooms were cozy and the bathrooms clean. the staff was friendly and helpful with any requests. Stunning views from the balcony. Very close to beautiful beaches. Would recommend it to anyone looking for a good value for money.

We wish they would improve their kitchen corner utensils.

I stayed at this hotel for a short vacation and I must say that the experience was great. The hotel was very clean, which is very important, and the staff were friendly and attentive. The location was perfect, right next to the sea, and close to the local tavernas and bars, which made it easy to take a walk in the evening. The transportation was also great, as it was located near the center of this city, making it easy to explore the nearby attractions.

Nothing all good.